Privacy Policy

Last updated: January 22, 2026

AusPropertyInsights.app ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

Email address (for account creation and communication)
Payment information (processed securely through Stripe)
Property search queries and report requests
Any other information you choose to provide

Automatically Collected Information

When you access our services, we automatically collect:

Device information (browser type, operating system)
Usage data (pages visited, time spent, features used)
IP address and general location information
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your subscription and payments
Generate property reports and analytics
Send you updates, newsletters, and marketing communications (with your consent)
Respond to your inquiries and provide customer support
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues or fraudulent activity
Comply with legal obligations

3. Data Sources

Our property data is sourced from the NSW Valuer General and other publicly available government records. We compile and analyze this data to provide insights and reports. This data is used solely for informational purposes.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who help us operate our services (e.g., payment processing, hosting, analytics)
Legal Requirements: When required by law, regulation, or legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access and review your personal information
Request correction of inaccurate data
Request deletion of your account and data
Opt-out of marketing communications
Disable cookies through your browser settings

To exercise these rights, please

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling them may affect functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please